Shipping policy

At Tanveda Soulful Wellness, we are committed to delivering your wellness essentials safely and promptly.
1. Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timeline
Within India: Delivery typically takes 3–7 business days, depending on your location.
Remote areas may require additional time.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
We may offer free shipping on select orders or promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp.
You can track your shipment in real time using the provided link.
5. Packaging
All products are carefully packed to ensure they reach you in perfect condition, maintaining hygiene and product integrity.
6. Delivery Issues
If you receive a damaged, tampered, or incorrect product, please contact us within 48 hours of delivery with proper images and order details.
We will review and assist with a suitable resolution.
7. Delays
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as:
Weather conditions
Courier service disruptions
High demand periods

8. Contact Us
For any shipping-related queries, feel free to reach out:

Tanveda Soulful Wellness
Address: 312, Basement, Sector 38, Gurugram, Haryana 122001
Phone No: +91 8448294412
Email: TanvedaLife@gmail.com